Privacy

Last updated: 6th March 2025

At Educatalyst, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information, along with the choices available to you. This policy applies to all content, services, and functionality offered through www.educatalyst.in and its subdomains (*.educatalyst.in), all of which are owned and operated by Educatalyst.

By accessing or using educatalyst.in, you confirm your acceptance of this Privacy Policy and our Terms of Service.

1. Children’s Personal Information

educatalyst.in is intended for students aged 13 years or older. Children under 13 years may only use the site if their parent or legal guardian provides verifiable consent.

We do not knowingly collect personal information from children under 13 without such consent. If we become aware of unauthorized collection, we will promptly delete the information. Parents who believe their child may have provided personal data without consent should contact us via the Contact Form on our website.

2. Information We Collect

We collect two types of information:

2.1 Personally Identifiable Information (PII)

This includes:

• Email address (used for login, communication, and purchase confirmation)
• Password (stored securely using industry-standard hashing techniques)
• Payment Data: When you make a purchase, your payment is securely processed by Stripe. We never store your full credit/debit card details. Instead, we only store a payment token provided by Stripe for recurring subscriptions or future purchases.

2.2 Non-Personally Identifiable Information (Non-PII)

This includes:

• Device and browser type, IP address, and demographic data
• Preferences, browsing activity, and usage statistics on the website

While Non-PII does not directly identify you, it could become linked to your account — at which point it is treated as PII.

3. How We Collect Information

• Directly from You: When you create an account, purchase subscriptions, schedule tutoring sessions, complete forms, or contact our support team.
• From Public Sources: Occasionally, we may collect data from public sources such as social media (if relevant to customer support).
• Automatically: Through cookies, web beacons, and other tracking technologies when you visit our website.

4. Cookies and Automatic Data Collection

We use the following technologies to collect browsing data:

• Cookies: Small files saved on your device, which store login status, preferences, and similar information. We use both:

  • Session cookies (expire when you close your browser)
  • Persistent cookies (remain until manually deleted)

• Web Beacons: Embedded images or snippets of code in emails or web pages that allow us to measure user engagement.

You can manage or disable cookies through your browser settings — but note that disabling essential cookies may affect website functionality.

5. Third-Party Advertising and Analytics

We use services such as Google Analytics to understand user behavior and improve our offerings. These providers may set their own cookies or track your interactions across sites.

We do not share your PII with advertisers, but advertisers may combine Non-PII collected on educatalyst.in with other data they hold to infer your identity.

You can opt out of Google Analytics display advertising via Google Ad Settings.

6. Links to Third-Party Websites and Social Platforms

Our website may contain links to external websites, including social media platforms (e.g., Facebook, LinkedIn, Twitter). These platforms have their own privacy policies. We encourage you to review those policies before providing personal information to them. Educatalyst is not responsible for their practices.

7. How We Use Your Information

We use your information to:

• Deliver the educational content and tutoring services you purchase
• Send account-related updates, purchase confirmations, and support responses
• Provide personalized content and recommendations
• Analyze website performance and improve our offerings
• Protect against fraud and unauthorized access

If you have opted into marketing communications, we may also send promotional emails or offers. You can withdraw consent at any time.

8. Disclosure of Your Information

We may share Non-PII with partners, but your PII will only be disclosed in these cases:

• To Educatalyst staff or service providers (like Stripe) for operational purposes.
• If required by law (such as a court order or legal investigation).
• As part of a business transfer, such as a merger, sale, or acquisition.

We never sell your personal data to third parties.

9. Your Choices

• Email Preferences: You can unsubscribe from promotional emails via the “Unsubscribe” link in each message. Transactional emails (like payment confirmations) will still be sent.
• Cookie Management: Adjust cookie preferences directly in your browser settings.

10. Accessing and Correcting Your Information

• You can review and update your personal details in your account dashboard.
• To delete your account, submit a request via the Contact Form. Please note:
  • Public contributions (like forum posts) may remain visible, but your PII will be removed.
  • Account deletion is permanent and cannot be undone.

11. Data Security

We employ industry-standard security measures, including encryption and access controls, to protect your personal data. However, no online platform can guarantee complete security. By using educatalyst.in, you acknowledge these inherent risks.

12. International Data Transfers

If you are accessing educatalyst.in from outside India, your data may be transferred to and processed within India. By using our services, you consent to this transfer.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected in the “Last Updated” date above. If changes are significant, we will notify users via email or a website notice. Your continued use of educatalyst.in after any updates constitutes your acceptance of the revised policy.

14. Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us via the Contact Form available at educatalyst.in.