Term of Service
Last updated: 6th March 2025
The following terms and conditions, along with any referenced documents (collectively referred to as the “Terms of Service”), govern your use of the educatalyst.in website and all related subdomains (*.educatalyst.in) (collectively referred to as “educatalyst.in“), which is owned and operated by Educatalyst. These Terms of Service apply to all content, functionality, digital products, educational materials, and tutoring services offered on or through educatalyst.in, whether you are a guest or a registered user.
By accessing or using educatalyst.in, you agree to comply with and be bound by these Terms of Service and our Privacy Policy, which is incorporated by reference.
educatalyst.in reserves the right to modify or update these Terms of Service at any time, at its sole discretion. If we make material changes, we will notify you by posting a notice on the website before the changes take effect. Your continued use of educatalyst.in after any updates constitutes your acceptance of the revised Terms of Service.
IF YOU DO NOT AGREE TO THESE TERMS OF SERVICE OR THE PRIVACY POLICY, YOU MUST EXIT THE WEBSITE IMMEDIATELY.
1. Accounts
1.1 Eligibility
By using educatalyst.in, you confirm that you are at least 13 years of age. Users under the age of 13 may only register and create an account with verifiable parental consent.
1.2 Account Creation
To access paid educational content or tuition services on educatalyst.in, you must create an account. During registration, you will provide your email address and create a password. You may also personalize your profile with an optional username.
To purchase educational subscriptions or tuition packages, you will need to provide valid credit/debit card details, which will be processed securely via Stripe. educatalyst.in does not store your full card details. Instead, we only store a payment token provided by Stripe, representing your payment method.
1.3 Account Security
You are responsible for safeguarding your account credentials and for all activities conducted under your account. You agree to:
- Keep your username and password confidential.
- Not share your credentials with anyone.
- Immediately notify Educatalyst of any unauthorized access or suspected breach of your account security.
1.4 Logging Out
When accessing your account from a public or shared device, you must log out at the end of each session and clear your browser’s cookies and cache if necessary.
1.5 Account Suspension or Termination
Educatalyst reserves the right to suspend or permanently disable your account at its sole discretion if we believe you have violated these Terms of Service, abused the platform, or engaged in fraudulent activities.
2. Subscription, Account Cancellation, and Refund Policy
2.1 Subscriptions
educatalyst.in offers educational content and tuition services under a subscription model. By subscribing, you authorize recurring payments via Stripe until the subscription is cancelled. You can manage or cancel your subscription anytime from your account dashboard.
2.2 Account Cancellation and Refunds
You may cancel your account and request a refund within 3 days of initial purchase if:
- You encounter technical issues preventing access to purchased materials, or
- You are dissatisfied with the content or tuition service provided.
If eligible, Educatalyst will process a full refund to your original payment method within 5 working days. Refund eligibility is subject to review to ensure that no substantial content has already been accessed or downloaded.
2.3 Refund Exclusions
Refund requests will be denied if:
- You accessed and used a significant portion of the materials within the first 3 days.
- The refund request is made under false pretenses (e.g., claiming dissatisfaction after extensively using the service).
2.4 Refunds for Mistaken Purchases
If a purchase is made in error (e.g., accidental double purchase), you must contact Educatalyst Support within 24 hours. After review, approved refunds will be processed within 5 working days, provided that the content has not been accessed.
3. Tuition Services
3.1 Booking and Cancellations
Tutoring sessions can be booked directly through educatalyst.in. If you need to cancel a scheduled session, you must do so at least 24 hours before the session to qualify for a refund or reschedule. Last-minute cancellations (less than 24 hours) are non-refundable.
3.2 Cancellation by Educatalyst
In rare cases where Educatalyst must cancel a tutoring session due to unforeseen circumstances, you will have the option to reschedule or receive a full refund.
3.3 Pro-Rated Refunds for Packages
If you choose to discontinue an ongoing tuition package (covering multiple sessions), you are eligible for a pro-rated refund for unused sessions. Refunds will be processed within 5 working days after confirmation of discontinuation.
4. Payment Processing and Security
All payments on educatalyst.in are processed securely via Stripe. By purchasing any product or service, you agree to Stripe’s Terms of Service and authorize Educatalyst to charge your selected payment method for the agreed amount.
Educatalyst does not store your full card details — only a secure payment token is stored, which allows us to process future subscription renewals or additional purchases without re-entering your card details.
5. Intellectual Property
All educational materials, videos, worksheets, and digital content provided on educatalyst.in are the intellectual property of Educatalyst. These materials are licensed to you for personal, non-commercial use only. You may not:
- Share, resell, or redistribute any materials.
- Copy, reproduce, or modify materials for distribution.
- Record or share tutoring sessions without written consent.
Violating this clause will result in immediate account termination and possible legal action.
6. Contact Us
For questions regarding your account, refunds, or technical support, please contact our support team via the Contact Form on educatalyst.in.
By continuing to use educatalyst.in, owned by Educatalyst, you confirm your agreement to these Terms of Service.